Shipping Policy
Effective Date: 15 February 2026
1. Shipping Method
Mirha Collections primarily offers standard shipping.
For time-sensitive orders, our support team may recommend express shipping to help meet your event date. Where no urgency exists, standard shipping remains the most suitable option.
2. Processing & Preparation Time
Many of our garments are created for special occasions and may require stitching, finishing, or designer handling.
Processing times therefore vary depending on production schedules, garment complexity, and order volume.
For the most accurate delivery estimate, customers are encouraged to contact us via WhatsApp with the product link and event date prior to placing an order.
As a general guide:
- Preparation and shipping timelines typically begin from approximately 12 days
- Ready-to-wear (pret) items may arrive sooner
- Orders with earlier event dates may be prioritised within our production schedule
3. Shipping Costs
Shipping charges are calculated automatically at checkout based on:
- Package weight and dimensions
- Delivery destination
- Selected shipping method
The final cost will be displayed before payment confirmation.
4. Delivery Time & Delays
Delivery times depend on courier operations, international air transport availability, destination country procedures, and customs clearance.
External factors such as public holidays, airspace restrictions, geopolitical events, or regional disruptions may also affect transit times. These circumstances are beyond our control.
We remain available to assist and monitor shipments wherever possible.
5. International Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees imposed by local authorities.
These charges are the responsibility of the customer and must be settled to complete delivery. Customers are advised to review local regulations before placing an order.
6. Order Tracking
Once dispatched, a tracking number will be provided via email or SMS, allowing you to monitor your shipment.
7. Address Accuracy
Please ensure all shipping details are complete and accurate at checkout.
We cannot guarantee recovery of parcels delayed or misdelivered due to incorrect address information once shipped.
8. Shipping Partners
Our trusted delivery partners may include DHL, SkyNet, DPD, and UPS, selected based on destination, service availability, and efficiency.
9. Customs & External Delays
Customs procedures and regulatory checks vary by country and are outside the control of Mirha Collections.
We appreciate your patience in the event of such delays and will provide assistance and documentation where possible.
10. Fulfilment & Dispatch Location
Mirha Collections is a UK-registered private limited company.
Orders are processed and dispatched through international fulfilment facilities based on designer allocation, production scheduling, and stock availability.
As many garments are made specifically to order, dispatch may occur from our global production partners. Delivery timelines may therefore include international transit and customs processing prior to arrival in the destination country.
By placing an order, customers acknowledge that delivery timelines are subject to international logistics conditions.
11. Support
For delivery guidance or urgent timelines, please contact our team via WhatsApp with your selected outfit and event date. We will advise on the most suitable option.
Mirha Collections is committed to secure and reliable worldwide delivery.